Matt Lawler
Forward Deployed Engineer Lead · AssemblyAI
Bio
Leads FDE for Onboarding at AssemblyAI, helping teams ship speech-to-text and voice AI to production, from model selection and architecture through deployment and scale.
Session (1)
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Matt Lawler brings hands-on production experience building internal support and voice agents at AssemblyAI. In his Deepline x Exa lightning talk he walked through Joey — an internal support/onboarding agent for AssemblyAI's high-volume self-serve funnel — and argued that latency and context design (product docs, status, interaction history, debug tools), not transcription accuracy alone, are what make real-world voice/support agents work. Worth attending if you are building or evaluating agent pipelines and want concrete, shipped lessons.
